Frequently Asked Questions

Choosing a fragrance is a personal journey. Consider your preferences—whether you enjoy floral, woody, oriental, or fresh scents. Our detailed fragrance descriptions include all notes and accords to help guide your selection. You can also request free sample cards to experience our scents before committing to a full bottle.

Yes, all our fragrances are cruelty-free and we never test on animals. We're committed to sustainability through responsible sourcing of ingredients, recyclable packaging, and environmentally conscious manufacturing processes. Our bottles are designed to be refillable, reducing waste and environmental impact.

The longevity of a fragrance depends on its concentration and your skin chemistry. Our Eau de Parfums typically last 6-8 hours, while our Parfum concentrations can last 8-12 hours or more. Fragrances generally last longer on clothing than on skin, and applying to moisturized skin can help extend wear time.

Yes, we ship to most countries worldwide. International orders are typically delivered within 7-14 business days, depending on the destination. Please note that customs duties and taxes may apply based on your country's regulations and are the responsibility of the customer.

Absolutely! Our bespoke fragrance service allows you to create a personalized scent with the help of our master perfumers. You can schedule a consultation online or in our studio where we'll guide you through the process of creating your signature scent. Custom fragrances start at $250 and include a beautiful presentation box.

We accept returns of unopened and unused products within 30 days of purchase. If you're not satisfied with your fragrance, please contact our customer service team who will guide you through the return process. Please note that custom and bespoke fragrances are non-returnable due to their personalized nature.